Get Your Customer Login Free Today!
Some of our customers don’t realize that they can access their account information 24/7 thru the DocuSense Customer Login. It is absolutely free and very easy to use. To get started just submit a contact form with the Subject line “Customer Login” – and a service professional will respond with your account login information.
Manage All Your Devices
One of the features current users like best about the portal is their ability to see the equipment they own. Each piece of equipment is listed by location for that customer. By clicking on the equipment you can see its contract status, warranty status, and completed service calls.
Make More Informed Decisions
So let’s say the user needs service on a particular equipment. Before placing the service call on-line they are able to see the manufacturer’s warranty expiration date and if it is covered under contract. They can look at the history of the machine and, if it isn’t under contract and has needed service frequently, might decide to purchase a service contract on it. If the equipment is older, they could choose not to get it serviced and just replace it with something new.
Whatever the customer decides, it’ll be because they’re more informed and they can relax knowing they made the right decision. That’s complexity simplified!
